Recommended reading:

On abrasion in the workplace:

Taming the Abrasive Manager: How to end unnecessary roughness in the workplace, Laura Crawshaw, Ph. D. 2007

The cost of bad behavior: How incivility is damaging your business and what to do about it, Christine Pearson and Christine Porath, 2009

Workplace bullying: Symptoms and solutions, Noreen Tehrani Ed., 2012

On coaching

Coaching for Change, John L. Bennett, Ph. D. and Mary Wayne Bush, Ph. D. 2013

Coaching for performance: GROWing human potential and purpose: The principles and practice of coaching and leadership, Sir John Whitmore, 2002

Co-active coaching: Changing business, transforming lives,  Karen Kimsey-House, Henry Kimsey-House and Phillip Sandahl, 3rd edition, 2011

The heart of coaching: Using transformative coaching to create  high-performance coaching culture, Thomas C. Crane and Lerissa Nancy Patrick, 2012

Coaching: Evoking excellence in others, James Flaherty, 3rd edition, 2012

Coaching for leadership: The practice of leadership coaching from the world’s greatest coaches, Marshall Goldsmith, Laurence S. Lyon, Sarah McArthur, 2012

On coaching children and youth:

Stars in Life: Coaching Kids to Success, Debrah J. Martin, Ph. D., 2000

Empowering youth with ADHD: Your guide to coaching adolescents and young adults for coaches, parents and professionals, Jodi Sleeper-Tripplet, 2010